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Welcome to USA2YOU!

If you want to buy something online from a US-based store and have it shipped to you anywhere in Europe, then you’re at the right address!
Because that’s what we do at USA2YOU: we bring Any USA Store @ Your Door!

Retailers in the US generally have a wide range of products and very good customer service, but when shopping on-line you'll have noticed that American retailers generally don’t ship internationally and often do not even accept Dutch or other foreign credit cards.

And when they do offer "overseas" shipping it’s often at outrageously inflated rates. It's like they're suddenly in the shipping business and mark it up beyond what's reasonable!
    The unfortunate truth is that you get stuck looking at beautiful sites and products, but ordering and delivery is not so easy, if not impossible! What’s one to do? USA2YOU offers the solution to this problem. With experience in international shipping since 1987 (now more than 40,000 packages shipped!) you can expect your order to be handled fast & efficiently at minimal cost compared to what a store would charge you to ship direct.

We offer two kinds of service:

Shipping Service YOU buy and we ship:

With this service you use our American address in Washington state as your "domestic" shipping address and have your purchase delivered there. Upon receipt of your items at our US address, we inspect the contents to make sure that what you ordered was indeed delivered (you won't believe how often we pick up on shipping mistakes like 2 left shoes, or the wrong color or size for an autopart). We then take care of the customs paperwork and international shipping to your address anywhere in the world via USPS Priority Mail or FedEx. 

Personal Shopping Service WE buy and we ship:
Shopping Service means that in addition to the above, we also make the purchase for you. You simply tell us what you want us to buy and where to buy it - we then place the order, charge it to our corporate credit card and have it shipped to our WA address. We check the contents to ensure the correct items were sent, prepare the customs paperwork and then ship it to you anywhere in the world.

How much does this cost exactly?
There are three cost factors associated with the use of our services:

1. The cost of the item itself, this fluctuates with the dollar/euro exchange rate

2. The cost of shipping, this fluctuates with weight & size of the box and speed of delivery

3. The cost of our service, a flat fee of €35 for the first 2 shipped boxes plus –if applicable- a 5% fee on amount that we charge on our company credit card if we take care of the purchase.

All costs are quoted to you in advance, so you know exactly how much something will cost.

Shipping costs
Shipping costs of course will depend on weight, and sometimes also on size. We get a 5% discount on the regular USPS International Priority Mail rates. Because of the daily volume of business that USA2YOU does with FedEx, we even get a 30% discount on the regular FedEx rates. Both discounts are passed on directly to our customer.
Ordering together with colleagues or friends would bring shipping costs down and orders from multiple sites for one customer can be combined into a single shipment at no charge.

USA2YOU costs
There is a €35 Shipping Fee for the first two shipped boxes, each box thereafter is €10 additional. The original boxes of the retailer or department store are replaced by generic boxes, if needed. In other words: boxes that do NOT state which (expensive) retailer or department store they came from. Our experience tells us that by doing so, we reduce the chance of customs control in the Netherlands. Also, we ship all items on a personal account; the sender in the export paperwork will state “Richard Kuipers” and not a company name. This also helps to reduce the chance of extra import taxes charged by Dutch customs agents.

If we arrange the purchase for you (our Shopping Service), there is a 5% Shopping Service fee added to the total.

How do I get a quote?

Easy! Simply complete the online quote form on our site.

After submitting, you will receive an offer - usually within 24 hours. You can then confirm by making a money transfer into our Dutch account or by paying using PayPal to our Dutch or American PayPal account. (there's a 3.9% surcharge for PayPal because of the fees they charge) After receiving payment we will either buy the items for you (Shopping Service) or await the delivery of the items that you bought yourself (Shipping Service).

The Process

We will keep you informed every step of the way so you are never in the dark as what's going on with your order...

We will let you know when:

• we receive your bank transfer,

• we purchase the items (same day or next business day),

• we receive the items at our USA office,

• we check the items for correct size, color and model (same day or next business day),

• and finally: when we ship the items to you.

All shipments come with a tracking number and are insured on request.

Want more info?

Call Remco Kuipers in Hilversum during regular business hours at 035-6851302 or 06-47763125 if you have any questions, or call Richard in Seattle at 1-425-223-3003 (Pacific Time, 3 hours behind New York, 9 hours behind Amsterdam!). If you're in the US, you can even call Richard toll-free at (877) 889-9429. And of course you can mail us too: info@usa2you.nl